Author: trident500
-
-
Respectfulness from the Patient Perspective: Comparison of Primary Healthcare Evaluation Instruments
Respectfulness is one measurable and core element of healthcare responsiveness. The operational definition of respectfulness is "the extent to which health professionals and support staff meet users’ expectations about interpersonal treatment, demonstrate respect for the dignity of patients and provide adequate privacy." Objective: To examine how well respectfulness is captured in validated instruments that evaluate…
-
Mapping the Way to ICD-10 Readiness: Blue Cross Blue Shield of Michigan’s Approach
The mapping between ICD-9 and ICD-10 code sets will have two major impacts on healthcare, predicts Dennis Winkler, ICD-10 technical program director for Blue Cross Blue Shield of Michigan, which has created a roadmap for the transition that it is sharing with the industry. Winkler describes where health plans should be on the ICD-10 timeline…
-
Demonstrating the Value of the Embedded Case Manager for the Medicare Population
When healthcare providers and health plan case managers join forces in the physician practice, the end result is “care completion,” explains Dr. Randall Krakauer, medical director for Aetna Medicare. In his second HealthSounds interview, Dr. Krakauer describes how the meshing of complementary patient data and knowledge from payor and provider improves the “completion factor” of…
-
Fifth Annual Medical Home Benchmarks: PCMH Stepping Stone to ACO
HIN’s fifth annual survey on the patient-centered medical home (PCMH) recorded the highest PCMH adoption levels to date, reports Melanie Matthews in this benchmarks podcast. A substantial number of medical homes expect to participate in an accountable …
-
Fifth Annual Medical Home Benchmarks PCMH Stepping Stone to ACO
HIN’s fifth annual survey on the patient-centered medical home (PCMH) recorded the highest PCMH adoption levels to date, reports Melanie Matthews in this benchmarks podcast. A substantial number of medical homes expect to participate in an
-
Healthcare Trends in 2012: Eighth Annual Strategic Industry Forecast
While hospitals might find CMS’s pure Medicare bundled payments initiative too restrictive, it won’t prevent them from addressing their costs in a bundled payments fashion, predicts Steve Valentine, president of The Camden Group. In advance of HIN’s ei…
-
Healthcare Trends in 2012 Eighth Annual Strategic Industry Forecast
While hospitals might find CMS’s pure Medicare bundled payments initiative too restrictive, it won’t prevent them from addressing their costs in a bundled payments fashion, predicts Steve Valentine, president of The Camden Group. In advance of HIN’s
-
Are Your Forms Costing You?
HSC, also known as the Hospital for Sick Children, is like most healthcare organizations feeling a strong push to go electronic. The hospital selected an EHR solution from HMS to address these initiatives in the clinical setting, however HSC had already identified another paper-laden challenge to address — preprinted forms.
-
The Patient Experience: How to Keep the Healthcare Customer Satisfied
Spiritual support, in-room WIFI access, improved housekeeping and valet parking are just a few of the perks hospitals have added to boost patient satisfaction ratings. In this month’s healthcare benchmarks podcast, Melanie Matthews from the Healthcare Intelligence Network describes how 146 healthcare organizations rank their own efforts to improve patient satisfaction. She also shares key…