As the healthcare industry continues to deal with the pressures involved with the switch from volume to value, a new cadre of executives, chief experience officers (CXOs), is gaining prominence, according to a recent survey from the Experience Innovation Network, the research division of the San Jose, Calif.-based Vocera Communications.
As the healthcare industry continues to deal with the pressures involved with the switch from volume to value, a new cadre of executives, chief experience officers (CXOs), is gaining prominence, according to a recent survey from the Experience Innovation Network, the research division of the San Jose, Calif.-based Vocera Communications.