With the steady influx of new e-tools designed to get patients more involved in their own care from the comfort of home, we might forget that effective patient engagement starts elsewhere. Electronic Personal Health Records (PHRs), secure patient-provider messaging, to-do checklists, and mobile phone-based discharge instructions are critical tools to manage patient care outside of the hospital and clinic – and ultimately improve outcomes at lower cost — but they’re also the last mile. …read more
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