Recently, the Orem, Utah-base KLAS Research looked at how various vendors rated ambulatory EMR usability. In an exclusive interview, the report’s author, KLAS’ Mark Wagner, talks about how providers define usability and what areas of the EMR were most important to that score. He also mentions why certain vendors outperformed others.

Usability in an electronic medical record (EMR) is one of the industry’s hot button issues. One of the complaints often heard from practitioners is that the systems weren’t designed with them in mind.

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Source: KLAS Researcher: Getting to Usability in an EMR is a Long Journey