Christine Profita Orok, project leader of cost and quality at Blue Cross Blue Shield of Massachusetts, defines the goals and principles of its quality reporting program. Paul L. Green, director, clinical quality improvement, John F. Kennedy Memorial Hospital and Profita Orok presented at a June 7, 2006 audio conference, Healthcare Report Cards: How to Get an A+ in the Public Reporting of Healthcare Quality Data.

Source: Goals and Principles of Blue Cross Blue Shield of Massachusetts'Quality Reporting Program