The air was let out of the room towards the end of a great panel at the patient engagement symposium, part of the pre-HIMSS education at the 2015 Healthcare Information and Management Systems Society (HIMSS) conference in Chicago.

The panel, Provider Perspectives on Patient Adoption of Portals, Secure Messaging, included Judy Derman, Director of Member Engagement at Kaiser Permanente and David Willis, M.D. CMIO of the CommunityHealth IT, a community-driven health information exchange (HIE) in a rural area of Florida.