When Clinical Transformation and Technological Change Come Down to Process and Cultural Change

Achieving the Triple Aim—the idea of improved quality, enhanced patient engagement and satisfaction, and improved cost-effectiveness in healthcare—will inevitably involve a great deal of process, cultural and technological effort, agreed members of a panel discussion Atlanta Health IT Summit

Achieving the Triple Aim—the idea of improved quality, enhanced patient engagement and satisfaction, and improved cost-effectiveness in healthcare, as promoted by the Cambridge, Mass.-based Institute for Healthcare Improvement (IHI)—inevitably will involve a great deal of both technological change. But as members of discussion panel being held at the Atlanta Health IT Summit April 15-16 said on Tuesday, April 15, the challenges are as much cultural and process-based as technological.

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