What’s the key to managing readmission risks? Not playing whack-a-mole by quickly combatting problems as they arise, according to Ray Hess, vice president of information management at West Chester, Pa.-based Chester County Hospital.


What’s the key to managing readmission risks? Not playing whack-a-mole by quickly combatting problems as they arise, according to Ray Hess, vice president of information management at West Chester, Pa.-based Chester County Hospital.