Hospitals with presence and high ratings on Facebook are less likely to have unplanned readmissions revealed a study from researchers at Massachusetts General Hospital.
The researchers analyzed data from Hospital Compare, a website from the Center for Medicare and Medicaid Services (CMS) that publicly lists 30-day readmission rates for 4,800 U.S. hospitals, to reach the conclusion. They looked at the seven percent of hospitals with significantly lower-than-average rates and those with higher-than-average rates, and compared that against their Facebook presence and ratings.
