Jan Oldenburg is a leading authority on patient engagement, having edited a book for HIMSS on the subject and worked on developing digital engagement systems for Kaiser and Aetna. She talks about patient engagement in the community in part two of this two-part Q&A.
Patient engagement and health information technology go hand-in-hand.
Or at least they should. The National Committee for Quality Assurance (NCQA) recently released a report outlining how policymakers could leverage health information technology to achieve the Triple Aim. Many, like those interviewed by the NCQA, say that there is a great deal of untapped potential in this realm.
