This year, I need Santa Claus to deliver the gift of closing the patient engagement gap between what consumers expect in terms of electronic capabilities from their provider and what those providers actually offer.
Santa Claus,
How’s it going?
I know you are busy this time of year, meeting the requests of young boys and girls who have waited 11 months to make long-winded requests for toys, clothes, and gadgets alike. I know you’re preparing for an around-the-world-in-24-hours road trip, with nothing but a sleigh and some reindeer to keep you company.
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