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To improve their information flow, hospitals in Washington state have turned to a solution called the Emergency Department Information Exchange (EDIE), a software tool for proactively notifying EDs when high-utilization or special needs patients register. The information includes those patients’ prior ED visit history, primary care provider information, and associated care plans.
One of the promises of health information exchange is better communication between hospitals and community healthcare providers about patients, including efforts to reduce emergency department utilization rates and ensure people are receiving care in the most appropriate setting.
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