In Springfield, Massachusetts, Baystate Health’s CIO, Joel Vengo, has been leading a patient engagement initiative that not only engages patients, but also better connects them to primary care and care management
The medical community has a long way to go before it can lay claim to full patient engagement. It’s estimated that only 10% of the American public uses a digital personal health record, and according to Joel Vengco, vice president and CIO at Baystate Health, a four-hospital health system based in Springfield, Mass., only 16-22 percent use a patient portal.
