Even as controversy swirled around the difficult launch of the federal healthcare.gov website last fall, before that website’s problems were fixed, some state health insurance exchanges were doing very well following their launches, including that of New York
Late last fall, when considerable controversy surrounded the rollout of the healthcare.gov website, the consumer portal for purchasing health insurance under the Affordable Care Act (ACA), much of the controversy surrounded technical glitches in the website that were at that time leading many healthcare consumers to become frustrated attempting to navigate the site in order to purchase health insurance run by the federal government. Yet the state-run websites were experiencing far fewer problems, and some were in fact running quite smoothly.
