How Adoption of Direct in Tennessee Reached a Tipping Point

In six months time, leaders at the Memphis-based Qsource, a nonprofit consultancy, created widespread adoption of Direct technology within the state of Tennessee. In this exclusive, project leaders explain how it happened and the barriers they had to overcome.

June to December, exactly six months, seems like an impossibly short time to accomplish a substantial goal in the world of healthcare informatics.

However, that period of time was exactly how long the folks at the Memphis-based Qsource, a nonprofit consultancy, took to create widespread adoption of Direct technology within the state of Tennessee. Qsource powers the Tennessee Regional Extension Center (tnREC). It was contracted by the Tennessee Office of eHealth Initiatives in September of 2012 to get Direct going in the state.

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