Even as patient care organizations nationwide struggle forward on the journey towards the new healthcare, some pioneers are charting a bold, clear course. At Minnesota’s North Memorial HealthCare, CMO J. Kevin Croston, M.D., and his colleagues are creating clinical transformation through cultural change.
Even as patient care organizations nationwide struggle forward on the journey towards the new healthcare—a U.S. healthcare system of improved care quality and patient safety, efficiency, cost-effectiveness, accountability, and transparency—the leaders of some pioneering organizations around the country are charting a bold, clear course. One of the organizations blessed with such leaders is North Memorial HealthCare, a two-community-hospital health system based in Robbinsdale, a suburb of Minneapolis-St.




