Making the Enabled Patient an Engaged Patient: Cleveland Clinic’s Patient Portal Experience

At the Health IT Summit held Jan. 21-22 in San Diego, a number of presentations and discussions touched on patient engagement. One was by Lori Posk, M.D., a practicing internal medicine physician and the medical director of MyChart, the personal patient portal at the Cleveland Clinic. Dr. Posk shared the lessons learned so far from one of the most ambitious patient portal projects in the U.S.